The Voids Doctor

We are gaining a reputation within the social housing sector for successfully helping organisations improve their empty homes and voids management processes.


We have developed a unique "Voids Management Toolkit" which we use to provide health checks on voids services and forensically diagnose areas of process, procedure and policy that could be causing you to lose rent through homes standing empty for too long.


This is a vital area for improvement within the social housing sector in the current climate of budget cuts, rent reductions and the very public focus on the housing crisis. Are your properties really "difficult to let", can you defend this position when arguing that the Government needs to do more to enable an affordable house building programme?


Our Voids Doctor service will start with a health check and can end with us playing a more hands on role helping you get your properties let, but you can choose as much or as little of the service as you wish. Some of the key stages include:


  • Detailed data analysis
  • Process and procedure review
  • Document review
  • Site visits & reality checks
  • Staff, stakeholder, contractor & customer interviews/focus groups
  • Scenario modelling
  • Risk analysis
  • Cost and value for money review
  • KPI health check
  • Process workshops & development
  • Impact/Implementation plan developed within our unique toolkit and matrix


The programme is fully developed, and a number of organisations have already benefitted from it (check out our testimonials page). Our rates are extremely competitive as we don't have the overheads of some of our competitors.


Check out our case study which demonstrates what we did and some of the results.


Please get in touch today via our contact us page, email us, call us on 078 333 62 663 or book a free consultation using the button to the right (or at the bottom if you're a mobile user).

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